Privacy Policy

What information do we collect?
We collect information from you when you register on our site or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: Full Name and e-mail address. You may, however, visit our site anonymously.

EU Data Protection Directive
For E.U. clients, Volkmann & Cie. complies with the EU Data Protection Directive framework regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Volkmann & Cie. certifies that it adheres to the requirements of notice, choice, onward transfer, security, data integrity, access and enforcement.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

To personalise your experience

Your information helps us to better respond to your individual needs.

To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.

To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.

To send requested periodic newsletter emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

To administer a promotion, an event, survey or other site feature

How do we protect your information?
When you access your personal information, we implement a variety of security measures to maintain the safety of your personal information

Do we use cookies?
We do not use cookies.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personal identifiable information. This does not include trusted third parties who assist us in conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property, or safety.

Third party links
We do not offer any third party products.

Integration of Google Web FontsWe use web fonts provided by Google for the uniform and attractive presentation of our online offer. When accessing a website, your browser loads the corresponding web font from a Google server into the browser cache. Through this, Google gets knowledge that our website was called via your IP address. The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the optimisation and economic operation of our website.

If your browser does not support web fonts, it will fall back on an installed standard font.
Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in the Google privacy policy: https://www.google.com/policies/privacy/.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the user of our website at www.volkmann-cie.com

Your Consent
By opting-in through our site, you consent to our privacy policy and to process your data for the specific purpose/s.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on 28th January 2019.

Contacting Us
You may contact us anytime regarding your privacy:

– request access to information
– see your GDPR rights
– correct any information
– delete information
– unsubscribe

If you have any additional questions regarding this privacy policy, you may contact directly our DPO / data protection officer: info@volkmann-cie.com